+ What kind of printing do you provide?
We are specialists in thermal heat transfer printing. As one of the more popular printing methods, it uses vinyls of all different types; colours, special effects and textures to create individual or bulk runs. These include the likes of flock, textured feel prints, metallic, fluorescent and even glow in the dark prints! This method uses a vinyl automated cutter to cut designs from vinyl specified by computer design artwork. After the cutting process, the vinyl waste material is removed leaving a desired print; which is then heat transferred at temperatures in excess of 150 degrees to any type of garment.
+ How do I order a garment from you?
There are many ways! We take enquiries within the website, by phone, email and our social media(s). Simply get in touch and we will begin the process of creating something awesome with you.
+ How do I take mt idea to the final garment print?
We will listen to your enquiry and create a visual proof or mock-up for you. We will tweak and revise this design as many times as possible until you are happy and approve the work. The design is then handed over to print allowing the design to come to life on your selected garment.
+ Do I receive a Visual Proof before production?
Absolutely. We will work on the design with you until you are happy to send to print.
+ If I have atrwork (logo) that I want printed?
You can email a copy of your artwork to us at email@example.com. Our preferred formats are vector files and high-resolution JPG, PDF with all text converted to outlines. 300dpi is ideal for non-vector files, but please try to keep e-mailed or uploaded artwork files under 2mb.
Generally, the higher the resolution or dpi of the artwork or photo the easier it is to work from, especially artwork with fine details.
+ Can I order one printed garment
Sure, our minimum order is one however our best pricing is in larger runs.
+ Is there a maximum order quantity?
Not at all, we can cater for all size of print runs from 1 to 10,000!
+ Can I mix colours, sizes and types of garments in the same order?
Definitely. We understand in any print run the need for different sizing and colours. Please look at our product range for the garments and the colour options within each. Our pricing is based from total quantity and not per size or colour.
+ Is the printing included in the price?
All our pricing is inclusive. We do not hit you with hidden charges after design approval. We believe in total clear and honest solutions. Printing is incorporated into the price with garment when we provide a quote including any sort of carriage / design costs.
+ Will it cost me more for a mix in sizes and colours for the same order?
No, we understand in any print run the need for different sizing and colours. Please look at our product range for the garments and the colour options within each. Our pricing is based from total quantity and not per size or colour.
+ Are the garments good quality?
We never compromise on quality. As an independent company we pick and choose from a wide range of our favourite brands. We understand the industry and the textiles we supply with print. Price point will have to be considered for grade of quality however we guarantee you will be happy with the product.
+ What if I can't see the garment I want on the website?
Our web presence is always developing. We have access to thousands of different products and variations of that product. We are constantly working to get these on our site but in some occasions, we won’t have this shown – please contact us if you have a specific enquiry, chance are we will have it.
+ Do I have to supply my own garment for print?
Not at all. We specialise in garment sourcing and printing, let us source the right garment for you with our knowledge in the industry, all you need to worry about is what colour you want.
+ Can I supply my own garment for print?
Unfortunately not. Due to quality control and replacement reasons we do not cater for printing on supplied garments. We are specialists in garment souricng and decoration, we can guarantee quality on our products.
Delivery and production
+ How long is your production time?
Production time is around 5 to 7 working days from payment and artwork approval. Please allow a little longer during our peak times – Christmas, Easter and post summer – or if your garments have several production processes, i.e. high colour count, print and names. If you need the garments for a particular date, please let us know and we will always try to meet your deadline. We are continually investing in new capacity and technology to improve lead times.
+ How can I receive my item quicker?
We offer a fast track print service at a chargeable extra. These can be turned around usually within 3-4 days.
+ Do you service outside of the UK?
Unfortunately, no. GKF PrintStudio is a start-up business focussed on the UK market and does not service out with this area currently.
+ How much is delivery within the UK?
Delivery to mainland addresses within the UK is charged at £5.99 for orders of 1-10 garments. Then £7.99 for orders up to the value of £100. Our UK delivery is free of charge on orders of value £100 or higher. These prices do not apply to areas such as: The Scottish Highlands, The Channel Islands, Northern Ireland and the Isle of Man are based on weighted delivery. Our parcels are sent to mainland UK addresses via next day delivery using a tracked service requiring signature. Our service also provides information of a designated hour window for delivery, which is emailed to the customer direct from DPD on the morning of delivery.